Contact Us
Got a question about one of our reviews, spotted something that needs updating, or want to flag a new site we should look at? This page explains the best way to reach the cruisingshow.co.uk team and what we can (and can't) help with.
How to reach us
The quickest way to contact us is by email at [email protected]. We read every message and try to reply within a couple of working days, though it can take a little longer during busy periods. Please include as much detail as possible if you're reporting an issue with a specific brand — screenshots, dates and the name of the operator all help us look into it properly.
What we can help with
- Corrections or updates to information in our reviews and comparisons, including anything relating to non GamStop casinos 2026
- Suggestions for slots or sites we haven't yet covered
- Feedback on your experience with an operator we've reviewed, positive or negative
- General queries about how our site works or how we put our rankings together
- Press or partnership enquiries
What we can't help with
We're an independent comparison site, not a casino operator, so we can't process deposits or withdrawals, resolve account disputes, or verify your identity with any of the brands listed on our pages. Those requests need to go directly to the casino's own support team through their website. If you're concerned about your gambling and want information on setting limits or self-excluding, our Responsible Gambling page is the right place to start, and it covers options that exist outside of the GamStop scheme as well.
Before you write in
A lot of common questions are already answered elsewhere on the site. If you're wondering how we choose which slots and sites to feature, or how our editorial ratings work, our main guide to non GamStop casinos walks through our approach in detail. For questions about how our site operates, cookies, or the terms you agree to by using it, check our Terms and Conditions. Our About Us page also explains who we are and why we built this site in the first place.
A note on accuracy
Online casinos change their offers, terms and sometimes their ownership fairly often. We do our best to keep the information on cruisingshow.co.uk current as of 2026, but if you spot something that's out of date — a bonus that's changed, a game that's been removed, a link that no longer works — please tell us. Reader reports are one of the main ways we catch these changes quickly, and we're grateful for anyone who takes the time to flag them.
Reminder
All gambling content on this site is intended for adults aged 18 and over. If you or someone you know is struggling with gambling, please reach out for support before continuing to play.